It happens to the best of us, suddenly your computer is very slow, and you think you might have a computer virus. Don’t take it to the tech guy to be fixed for an outrageous fee, instead I will tell you how to remove the virus yourself for free!
Step 1: Restart the Computer
First if you can’t restart the computer by the start menu, quickly press the power button on the computer to shut down and press the power button again to turn on the computer. Then Boot into Safe Mode. This is achieved by quickly pressing F8 BEFORE the Windows Loading screen shows up when you first turn on the computer. Use the arrow keys to scroll down to “Safe Mode with Networking” and press enter to boot.
Step 2: Login to Windows Safe Mode
You will now see a black screen with scrolling text. This is normal. Soon the Windows logon screen will show up. Do not be alarmed, the graphic change is normal. Then click the Administrator account, or you can click another account but make sure it is an Administrator Account.
Step 3: Safe Mode
After you login, you will see a black desktop screen. A popup will say some stuff but it basically means, “Do you want to continue in safe mode?” Click yes. Soon icons on the desktop will start loading, and you are successfully logged into safe mode!
Step 4: Downloading Malwarebytes
Now, if you have internet access you should be able to open up your web browser. If you do not have an internet connection, you can do this on a computer that does and transfer the files on a usb flash drive. Go to Google or other Search Engine and type “Malwarebytes”. Or just go here: http://www.malwarebytes.com/ Click to download the free version.
Step 5: Installing Malwarebytes
Now you should have the file downloaded on your computer. Click on it to start installing. The Installation Wizard is very straightforward, and you should finish the installation quickly. Now open Malwarebytes, and if you have an internet connection, update the database. The update is very fast and allows you to have the latest definitions. Go to the first tab, select “Full Scan” and click start scan. A box will pop up showing which drives to scan, the C drive should already be selected. Click to proceed with the scan.
Step 6: Waiting
Now you just wait for the scan to be over. On my computer full scans usually take 1 hour, if you have a lot of files the scan will take longer. When the scan is over a box will pop up saying the scan is done. Click on “Show Results” on the bottom right hand corner. A txt log file will pop up showing details of the scan. Exit it for now, and now you should see a window with all the threats in red. Click “Delete All”. Malwarebytes will delete and quarantine the threats and prompt for reboot. Do so.
The virus (or viruses) should now be gone from your computer! As a bonus, go into safe mode and login to the “Administrator” account (Or whatever account you used to scan). Malwarebytes will quarantine some threats which can be deleted from the “Quarantine” tab. Please note this is a general guide. Some special malware has to be removed using specific tools. Thanks for reading!